Privacy Policy

TriluxTech LLC (“TriluxTech,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://triluxtech.com, communicate with us, interact with our marketing or business development activities, or use services provided by TriluxTech (collectively, the “Services”).

TriluxTech provides enterprise technology, consulting, implementation, managed operations, data, artificial intelligence, automation, platform, and related professional services.

By using our website or otherwise interacting with us, you acknowledge the practices described in this Privacy Policy.

We may collect personal information directly from you, automatically through our website and technologies, and from third-party or publicly available sources.

Information You Provide to Us

We may collect information that you voluntarily provide, including:

• Name
• Business email address
• Phone number
• Company or organization
• Job title or professional role
• Information submitted through contact forms
• Information provided when requesting a consultation, assessment, demonstration, proposal, or other service
• Communications and correspondence with us
• Project, technical, or business information you choose to provide
• Billing, transaction, or payment-related information where applicable
• Information provided in connection with recruiting or employment inquiries

If we provide client portals, accounts, or other authenticated services, we may also collect account and authentication information necessary to provide those services.

Information Collected Automatically

When you access our website or digital services, we and our service providers may automatically collect information such as:

• Internet Protocol (IP) address
• Browser type
• Operating system
• Device type
• Referring and exit pages
• Pages viewed
• Date and time of access
• Website interactions
• General geographic location derived from IP address
• Cookie or similar technology identifiers
• Website and service usage patterns

Information From Third Parties and Public Sources

We may receive professional or business information from third parties, including:

• Business data and enrichment providers
• Professional networking platforms
• Publicly available websites and directories
• Marketing and sales technology providers
• Clients, partners, and vendors
• Event and conference providers
• Technology integrations used in connection with our Services

Such information may include a person’s name, employer, professional title, business contact information, professional profile, company information, and other business-related information.

We may use information we collect to:

• Provide, operate, support, and maintain our Services
• Respond to inquiries, requests, and support needs
• Provide proposals, assessments, consulting, implementation, managed services, and related services
• Improve, personalize, and expand our website and Services
• Understand how visitors use and interact with our website
• Manage client, prospect, vendor, and partner relationships
• Process transactions and manage billing where applicable
• Communicate technical notices, service updates, security alerts, administrative messages, and support communications
• Conduct legitimate business-to-business marketing and business development activities
• Research companies, industries, and professional audiences
• Identify potential customers and business opportunities
• Personalize marketing and outreach communications
• Facilitate marketing and outreach campaigns
• Measure campaign and website performance
• Analyze trends and improve our business operations
• Detect and prevent fraud, misuse, security incidents, and unlawful activity
• Protect our systems, users, clients, and legal rights
• Comply with legal, regulatory, contractual, and compliance requirements

We may also use information for other purposes disclosed to you at the time of collection or with your consent.

TriluxTech may use artificial intelligence, machine learning, automation, and related technologies in connection with our business operations and Services.

These technologies may assist with activities such as:

• Research and analysis
• Data organization and enrichment
• Content generation
• Workflow automation
• Summarization
• Reporting
• Marketing personalization
• Business development
• Service delivery
• Platform operations
• Data analysis
• Technical recommendations
• Customer and prospect communications

We may use third-party artificial intelligence providers to process information on our behalf where appropriate.

AI-generated outputs may contain errors or inaccuracies and may be subject to human review depending on the context and intended use.

We and our service providers may use cookies, pixels, analytics technologies, local storage, and similar technologies to operate and improve our website.

We group these into two categories:

Strictly necessary

First-party storage required for the website to function, including remembering that the homepage introduction has already played and storing your own cookie choice. These are set without consent because the site cannot work correctly without them. They are not used to track you across other websites.

Analytics (optional)

Google Analytics 4, Microsoft Clarity, and Vercel Analytics, which we use to measure traffic and understand how pages are used. Microsoft Clarity also sets identifiers associated with Microsoft advertising domains.

These analytics technologies are not loaded, and set no cookies or other storage, unless you accept them. When you first visit the site we display a cookie banner offering “Accept” and “Reject” as equally available choices. If you reject, or simply do not choose, the analytics scripts are never loaded.

We record your choice, with the date it was made, in your browser’s local storage. We will ask you again twelve months after your last choice. You can change or withdraw your choice at any time using the “Cookie Preferences” link in the footer of every page, and you may also control cookies through your browser settings.

We additionally use Google Consent Mode, which is set to deny analytics and advertising storage by default and is only updated to granted if you accept.

We do not sell personal information for monetary consideration.

We may disclose personal information to third parties as reasonably necessary to operate our business and provide our Services, including:

Service Providers

We may share information with vendors and service providers that perform functions on our behalf, including:

• Cloud and hosting providers
• Website infrastructure providers
• Analytics providers
• Customer relationship management platforms
• Email and communications providers
• Marketing and sales technology providers
• Data and enrichment providers
• Artificial intelligence providers
• Automation platforms
• Scheduling platforms
• Payment processors
• Security providers
• Professional advisers

These providers may process information only as necessary to provide their services to us, subject to applicable contractual and legal requirements.

Legal Compliance and Protection

We may disclose information where we believe disclosure is reasonably necessary to:

• Comply with applicable laws or regulations
• Respond to subpoenas, court orders, or lawful government requests
• Enforce our agreements or policies
• Investigate fraud, misuse, or security incidents
• Protect TriluxTech, our clients, users, employees, or others
• Protect legal rights, safety, property, or security

Business Transfers

Information may be transferred or disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, reorganization, or similar business transaction.

Although we do not sell personal information for monetary consideration, certain privacy laws use broader definitions of “sale” or “sharing” that may include some advertising, analytics, or cross-context behavioral advertising activities.

Where our activities constitute a sale, sharing, targeted advertising, or similar regulated activity under applicable law, we will provide legally required notices and opt-out mechanisms.

We honor the Global Privacy Control (GPC) browser signal. If your browser or extension sends a GPC signal when you visit our website, we automatically treat it as an opt-out: analytics and advertising storage remain denied, the optional analytics technologies described in Section 5 are not loaded, and we do not display the cookie banner to ask you again.

We may use business contact information to communicate with current or prospective clients, partners, vendors, and other professional contacts regarding TriluxTech services, capabilities, events, resources, or other information that we believe may be relevant.

Where required by law, marketing communications will provide an appropriate mechanism for opting out or unsubscribing.

If you ask us not to contact you, we may retain limited information necessary to maintain a suppression record and honor your request.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, destruction, loss, or misuse.

However, no method of electronic transmission, storage, or security is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to:

• Provide our Services
• Maintain business and client records
• Fulfill the purposes for which the information was collected
• Meet contractual obligations
• Resolve disputes
• Enforce agreements
• Maintain opt-out and suppression records
• Comply with legal, regulatory, tax, accounting, or compliance obligations

Retention periods may vary depending on the type of information and the circumstances under which it was collected.

Depending on your jurisdiction and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request information regarding how we collect, use, or disclose personal information
• Obtain a copy of certain personal information
• Restrict or object to certain processing
• Opt out of certain sales, sharing, targeted advertising, or profiling
• Limit certain uses of sensitive personal information
• Withdraw consent where processing is based on consent
• Appeal certain decisions relating to a privacy request
• Exercise privacy rights without unlawful discrimination

These rights may be subject to exceptions and limitations under applicable law.

To submit a privacy request, contact us at:

info@triluxtech.com

We may take reasonable steps to verify your identity before processing a request.

Where permitted by law, an authorized agent may submit a request on your behalf, subject to appropriate verification.

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to our processing of your personal information, California residents may have rights including:

• The right to know what personal information is collected
• The right to access personal information
• The right to request correction
• The right to request deletion
• The right to obtain information regarding categories of personal information disclosed
• The right to opt out of qualifying sale or sharing of personal information
• The right to limit certain uses and disclosures of sensitive personal information
• The right not to receive discriminatory treatment for exercising applicable privacy rights

These rights are subject to exceptions and limitations under applicable law.

Requests may be submitted to info@triluxtech.com.

TriluxTech is based in the United States.

If you access our website or Services from outside the United States, your information may be transferred to, processed in, or stored in the United States or other jurisdictions where TriluxTech or its service providers operate.

Those jurisdictions may have data protection laws that differ from the laws in your country.

Where required, we use appropriate mechanisms designed to protect international transfers of personal information.

Our website and Services are intended for businesses and professional users and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

Our website may contain links to third-party websites, platforms, products, or services.

TriluxTech is not responsible for the privacy, security, content, or practices of third parties. Your interactions with third-party services are governed by their respective policies and terms.

We may update this Privacy Policy periodically to reflect changes in our business, technologies, practices, Services, or legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

Where required by applicable law, we may provide additional notice of material changes.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact: